Privacy

Desi Ghizayein is a small honey and desi ghee business in Karachi, Pakistan. For any privacy question, message us on WhatsApp or use the contact link on your order status page — a real person answers.

When you place an order, we collect:

• Your name, phone number, and delivery address.
• What you ordered, the quantity, the price you were shown, and any note you add.
• The payment method you chose — cash on delivery, JazzCash, or Easypaisa. We never receive or store card numbers, PINs, or one-time passwords.

Automatically, our hosting platform records basic technical details such as your IP address and browser type. We use them to keep the site working and to stop spam orders — for example, a short-lived counter that limits repeated checkout attempts from one connection.

If our analytics tag is enabled, Google Analytics 4 records which pages are visited and how they were reached. It does not receive your name, phone number, or address.

• To prepare, pack, and deliver your order.
• To contact you about delivery — by phone call, WhatsApp, or the order status page.
• To handle refunds, returns, and order questions.
• To prevent spam, abuse, and fraudulent orders.
• To understand which pages help people, so we can improve the site.
• To keep records we are required to keep by law.

Orders are stored in a database hosted on Cloudflare, which operates servers in multiple countries — so your order details may be processed outside Pakistan. Access is limited to the people who run Desi Ghizayein and need it to fulfil your order.

Your cart stays in your own browser (local storage) until you place an order. It is not sent to us while you browse.

We share only what a task needs:

• Our rider receives your name, phone number, and address to deliver the order.
• Cloudflare hosts the site, database, and photos on our behalf.
• Google Analytics, only if it is enabled, receives usage data as described above.
• Authorities, only if the law requires it.

We do not sell or rent your data, and we do not use it for third-party advertising.

• Cart — stored in your browser so the items survive a page refresh. Clear your browser storage and the cart empties.
• Admin session — a cookie used only on the password-protected admin pages, never on the storefront.
• Analytics — only if our analytics tag is enabled. You can block cookies in your browser at any time; the store still works.
• Security — Cloudflare may set cookies needed to keep the site safe from abuse.

Order records are kept for as long as we need them for accounting, warranty, and consumer-law purposes. Short-lived technical counters expire on their own within minutes or days. If you ask us to delete something we are not required to keep, we will.

Message us any time to ask for a copy of the order details we hold, to correct them, or to ask us to delete them. We may need to keep a minimal record of completed orders where the law requires it.

You can also block or clear cookies in your browser, and clear the cart from the cart page. None of that stops you ordering.

The site is meant for adults placing household orders. We do not knowingly collect details from anyone under 18. If a child has sent us an order, message us and we will remove it.

If the way we handle data changes, we update this page and its date. Material changes are noted on the page itself — there is no separate mailing list to miss. See also shipping & delivery and refunds & returns.